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Explore How dito777 Handles Your Privacy

Your account data — from login details to payment records for bKash, Nagad and Rocket transactions — is handled with clear purpose and nothing more.

Data collected only as neededbKash, Nagad, Rocket payment recordsAccount access secured by OTPYour right to request deletionContact us to update your data
dito777 Explore How dito777 Handles Your Privacy
REACH US DIRECTLY

Contact Our Team About Your Privacy

If you want to know what data we hold, ask us to correct it, or request that we delete your account records, our support team handles these requests directly. Reach out through any of the channels below and we will confirm receipt and next steps. All privacy requests are handled separately from general account help, so please mention your request type when you get in touch.

Live Chat Open the chat window from any page on dito777. State your privacy request and our team will log it and respond with a reference number.
Email Support Send your data request to our support address listed in your account dashboard. Include your registered mobile number for faster account matching.
Account Dashboard Some data updates — like your contact number or linked wallet — can be changed directly inside your account settings without contacting support.
HOW WE PROTECT IT

Browse How We Keep Your Account Data Safe

Data security at dito777 runs through several layers. Your login is protected by OTP verification sent to your registered mobile number — the same number you use for bKash or Nagad wallet linkage. Sensitive fields in your account record, including payment references, are encrypted in storage. We review access logs regularly and flag unusual session activity. Any third-party service that touches your data — such as a payment processor handling your Rocket transaction — is bound by the same data-handling obligations we follow.

OTP Login Security

Every login is verified by a one-time code sent to your registered mobile. No one accesses your account without passing this step, including on new devices.

Cookie Control

We use session cookies to keep you logged in across mobile and browser. You can clear or block cookies any time through your device or browser settings without losing your account.

Payment Record Retention

bKash, Nagad and Rocket transaction references are kept for as long as required to resolve disputes or meet legal obligations in your jurisdiction. We do not hold them beyond that.

Your Right to Request Changes

You can ask us to correct inaccurate data, restrict how we use it, or delete your account record. We handle these requests through live chat or email, subject to local law.

Switch to the Answers: Common Privacy Questions

These are the questions we get most often about how dito777 handles personal data. If your question is not here, reach our support team through live chat or your account dashboard.

We collect your name, mobile number, and the payment method you register — bKash, Nagad or Rocket. Device and session data is also logged to protect your account from unauthorised access.

We share data only with payment processors needed to complete your bKash, Nagad or Rocket transactions. Those processors are bound by the same data-handling rules we follow. We do not sell your data.

Payment references for bKash, Nagad and Rocket transactions are kept as long as needed to resolve disputes or meet legal requirements in your jurisdiction. After that, they are removed from active records.

Yes. Contact our support team through live chat or email and request a data deletion. We will confirm what can be removed and what must be retained under applicable local law and eligible regions.

Cookies keep your session active so you stay logged in across mobile and browser without re-entering your credentials. You can manage or block cookies through your browser settings at any time.

Contact our live chat immediately. We will review your account session logs, secure your login, and walk you through an OTP reset to lock out any unrecognised device or session.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.